Voice News
Latest news and updates on Voice Assistants from VOICEii
Hotel Voice Assistants Help Hotels Battle COVID-19
COVID-19 has had a devastating effect on all business but especially the travel industry with hotel room rate occupancy diving as low as the high teens in local market of Hong Kong. While this brings about enormous challenges, not least of which is survival for those...
Healthcare Voice Assistants Bring Comfort and New Levels of Care
Healthcare organizations are looking for cost-effective virtual healthcare assistants to increase patient engagement, reduce the cost of care, and improve outcomes. Developments in the sector include virtual assistants that simplify the signup and onboarding process...
Why Companies Must Focus on Voice of the Customer
A recent report on Customer Experience shows that over 77% of enterprises believe customer operations, including Voice of the Customer (VoC), will be positively affected by AI. The study by NTT (NTT's 2020 Global Customer Experience Benchmarking Report) reveals that...
McDonalds Moves into Voice
Watch out for Voice arriving in fast food burger joints in a neighbourhood near you sometime soon. McDonald’s have announced an agreement to acquire Apprente, a voice-based, conversational technology company based in Silicon Valley. Apprente, a Silicon Valley startup,...
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